Personal injury solicitors in the UK have continued to complain about the delayed personal injury claim guidelines. As Britain continues to make remarkable reforms in personal injury claims, the MOJ-Ministry of Justice and the JSC-Justice Select Committee are also sailing in the same direction. The JSC had filed a proposal on delayed implementation and the UK government has also agreed to push the due date to 2020. In May this year, the JSC recommended a national roll-out of the latest platform but affirmed the need to delay the small claim limits to 2020. The committee also pointed out that the guidance and support need to be subjected to independent assessment after 36 months. The government welcomed the reforms proposed by JSC but affirmed the need to ensure that everything is done correctly. Apart from discussing the views of JSC with key stakeholders, the government has expressed its unwavering support for all views raised by JSC on the need to provide a suitable and ideal guide for both defendants and plaintiffs. The government also acknowledges that the proposal will significantly transform the entire process of handling whiplash claims and ensure all issues regarding access to fair justice is addressed as soon as possible. The government also recommends robust user testing to make sure that the system is user-friendly for all parties. The MOJ also agrees with the views raised by JSC, personal injury solicitors, and other stakeholders that the online platform implementation needs to be done professionally rather than hastily. The MOJ has affirmed that the online platform will be ready for public testing towards the end of 2019 with a perspective of implementing whiplash strategic measures including the increase in the small claims limit to nearly £5,000 by early 2020.
Fit for purpose
Andrew Twambley, the spokesperson of A2J-Access to Justice, a vibrant justice campaign group has also welcomed the MOJ proposal. Twambley affirmed that A2J has welcomed the decision reached by the government to make sure that proposed online alternative for plaintiffs is fit for purpose. The spokesperson has also argued that there is a need to ensure the injured people are provided with all the necessary medical and legal services. A2J, personal injury solicitors, JSC, and MOJ have unanimously agreed that the proposed postponement will provide enough time to implement each of the recommendations proposed by the Insurance Fraud Taskforce. The insurance market will also be better prepared for the anticipated changes in legal expenses. A2J has also affirmed that creating, assessing, and implementing the advanced technology is overly complex. Twambley has also raised another concern that the MOJ and JSC need to provide a better explanation of why computers build and programmed by insurers are trusted more than a legal expert who ultimately prioritises the injured person.